Privacy Policy

We are committed to protecting your privacy and handling your personal information in a responsible and transparent way. This Privacy Policy explains how we collect, use, disclose, and store personal information in accordance with Australian privacy laws.

By using this website, you consent to the practices described in this policy.

Personal Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Contact details such as phone number and email address
  • Information submitted through enquiry or appointment request forms
  • Any other information you choose to provide when contacting us


We do not collect sensitive health information through this website unless you choose to include it in your communication with us.

How We Collect Personal Information

Personal information is collected when you:

  • Submit an online enquiry or contact form
  • Email or call us
  • Interact with our website


We may also collect limited technical information such as IP address, browser type, and pages visited to help improve website performance and security.

How We Use Your Information

We use personal information for purposes including:

  • Responding to enquiries and appointment requests
  • Communicating with you about our services
  • Improving our website and services
  • Complying with legal and regulatory obligations


We only use personal information for the purpose for which it was collected or a related purpose you would reasonably expect.

Disclosure of Personal Information

We do not sell or rent your personal information.

Your information may be disclosed to third parties only where necessary, such as:

  • Service providers who assist with website hosting or IT support
  • When required or authorised by law


Any third parties we engage are required to handle personal information in accordance with Australian privacy standards.

Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Personal information is stored securely using appropriate physical, electronic, and administrative safeguards. While we take all reasonable precautions, no method of data transmission over the internet is completely secure.

Access and Correction

You have the right to request access to personal information we hold about you and to request corrections if the information is inaccurate, incomplete, or out of date.

Requests can be made by contacting us using the details provided on this website. We may require verification of identity before releasing information.

Cookies and Analytics

This website may use cookies and third-party analytics tools to improve functionality and user experience. Cookies do not identify you personally but may collect anonymous usage data.

You can adjust your browser settings to refuse cookies if you prefer.

Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The updated version will be published on this website.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us via the details provided on our website.

Disclaimer

This Privacy Policy provides general information and is not legal advice. You may wish to seek independent legal advice to ensure compliance with all applicable privacy obligations specific to your practice.